• Postage and Shipping

    Standard postage and packaging costs £0.99 ( Free on orders over £50 ) and will take 2 to 3 business days from time of order approval and dispatch. Special Delivery costs £6.50 and will take 1 to 2 business days for delivery from time of order approval and dispatch. You will receive an email with the tracking number, so you can track your gift card in transit. A signature will be required at time at time of delivery.
  • How long will my Digital Gift Card delivery take?

    Digital Gift Cards are dispatched shortly after payment approval, and should take a few minutes to reach you or your recipient via email. If you are experiencing a delay, please allow up to 24 hours for your Digital Gift Card to arrive.
  • Can I send a gift card directly to the recipient?

    Yes, you can send physical gift cards and Digital gift cards directly to your recipient.
  • How does COVID-19 affect delivery times?

    We are working to ensure that gift cards are dispatched as quickly as possible, however there may be some unavoidable delays in postage as a result of COVID-19. Please check the Royal Mail website for up-to-date information.

Still need assistance?

If we haven't answered your question here or you still need more information, you can get in touch with our friendly customer service team by calling us on 03700 84 4444 (local call rates apply) or sending us an email at custserv@one4all.com.

Please note we are dealing with extremely high volumes of queries at present and will endeavour to resolve your query as quickly as possible. We appreciate your patience and understanding at this time.

Normal office hours: Monday to Sunday: 9am - 6pm.

The Gift Voucher Shop Limited. Trading as The Gift Voucher Shop, Registered in England No. 04286835. Registered Office, Westside, London Road, Hemel Hempstead, Hertfordshire, HP3 9TD. © 2020 The Gift Voucher Shop - One4all Gift Cards. One4all Gift Vouchers