FREQUENTLY ASKED QUESTIONS
SPENDING MY ONE4ALL GIFT CARD
Which stores accept the One4all Gift Card?
How do I spend the One4all Gift Card online?
I want to buy something worth more than the value of the card.
Can I spend my One4all Gift Card on Amazon.co.uk?
Can I ‘top up’ or add extra funds to my One4all Gift Card?
The retailer wasn’t sure how to process my One4all Gift Card.
My card didn’t work when I tried to spend it in-store.
CHECKING MY GIFT CARD BALANCE
How do I check the balance on my One4all Gift Card?
My One4all Gift Card has a zero balance.
Why do I need to know my balance?
OTHER GIFT CARD QUESTIONS
Postage & Shipping
Standard postage and packaging costs £0.99 ( Free on orders over £50 ) and will take 2 to 3 business days from time of order approval and dispatch.
Special Delivery costs £6.50 and will take 1 to 2 business days for delivery from time of order approval and dispatch. You will receive an email with the tracking number, so you can track your gift card in transit. A signature will be required at time at time of delivery.
Purchasing Errors on One4all
I tried spending my One4all Gift Card online and it didn’t work?
Can I combine multiple One4all Gift Cards?
Is there a fee for buying the One4all Gift Card?
Is there a minimum/maximum amount that I can buy a One4all Gift Card for?
What do I do if my One4all Gift Card gets lost or stolen?
How long is my One4all Gift Card valid for?
Do I have to use it all in the same shop or can I use it in different retailers?
What if I have a complaint about the card?
Cant find what you're looking for?
If we haven't answered your question here or you still need more information, you can get in touch with our friendly customer service team by calling them on 03700 84 4444 (local call rates apply).
Normal office hours: Monday to Sunday: 9am - 6.00pm.