Having investigated in our previous research how rewards can improve workplace situations (whether it’s employee morale and retention, productivity or wellbeing), we thought it was time to turn our attention to solving problems in the workplace. With this report we take a look at the problem of high staff turnover, and what aspects of the employer-employee relationship can make or break staff loyalty.


Recruitment, resignation and HR issues costs British businesses significant amounts in time and money, and unhappy staff will often deliver a poor service.

Crucially, all the rewards and incentives in the world will not make retain staff in the long-term if the working environment or management strategy makes them seriously unhappy.

We hope you will find the findings of this review insightful, and that you will be able to use its findings to increase retention and loyalty in your workplace.