The Powerful Role Gratitude Plays In The Workplace

The Powerful Role Gratitude Plays In The Workplace

In the modern-day workplace, it’s important that managers create environments that are motivating. Employees want to do their best in their role and value acknowledgement and appreciation for their contributions. Gratitude is the number one benefit managers can give their employees because it promotes positive actions, leads to happiness, and ultimately, productivity.

According to Harvard Health Studies, being grateful has proven to put people in a happier mindset and as a result, lead to an increase in their productivity. In one example included in the study, researchers at the Wharton School at the University of Pennsylvania randomly divided university fund-raisers into two groups. One group made phone calls to solicit alumni donations in the same as they always had and the other group – assigned to work on a different day – received a pep talk from the director of annual giving, who told the fund-raisers she was grateful for their efforts. During the following week, the university employees who received the message of gratitude, made 50% more fund-raising calls than those who did not.

Results from a study by economists at the University of Warwick found that happiness led to a 12% increase in productivity, while unhappy workers proved 10% less productive. On these findings, the research team said: ‘We find that human happiness has large and positive causal effects on productivity. Positive emotions appear to invigorate human beings.’

As these examples show, a simple ‘thank you’ is a powerful tool to motivate employees and promote higher levels of productivity in the workplace. In research by One4all Rewards, 48% of UK workers would be likely to leave a company if their employer did nothing to say thank you or show gratitude. So, if companies want to retain their top talent, a little gratitude goes a long way.

3 Gratitude Habits To Adopt:

  • Be positive: Be sincere in showing your appreciation. Smile, be in a positive mood, and know what actions your showing gratitude for.
  • Be proactive: If you see an action that deserves appreciation, recognise it immediately. Instant recognition is more powerful than building up ‘appreciation credits’ and rewarding all positive actions at once.
  • Customise the gratitude you show each individual: When it comes to showing appreciation to your employees, remember that one method doesn’t fit all. Some employees will like public praise while others would prefer a hand-written note or an email. It’s important that managers know their employees and understand the appreciation actions that will drive their productivity.

3 Ways To Show Gratitude To Your Employees

  • Gift giving: Rewarding employees for their hard efforts with gifts is a great way to promote job satisfaction and create a motivating work environment. From points-based and performance-based incentives to employee of the month and suggestions of improvement, rewards can range from gift cards like the One4all multi-store to opportunities to upskill.
  • Quality time: Communication between managers and employees is important but, in many workplaces, the only time they have interaction with on another is in team meetings, over a cup of coffee in the kitchen or at workplace social events. If you want to show appreciation to your employees, regularly schedule ‘quality time with them and use this slot to discuss their job performance and career path, and if there are certain areas of the business they’d like to pursue.
  • Wise words: Whether you say it face-to-face, put it down on paper, or send it via email, employees should regularly hear the words ‘thank you’ from their managers. It’s an simple and effective way to boost morale as studies have found employees would stay at their company longer if they felt more appreciation.
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